Summary
Handling the operations of the P N RAO Store by making sure it runs smoothly whilst ensuring the store meets sales targets.
Reporting To
Assistant Operations Manager
Job Responsibilities
- Supervising the entire operations of the store.
- Responsible for the P&L of the store.
- Ensuring the values of the organization is implemented at store level.
- To ensure standard quality of customer service.
- Ensuring store meets its target sales.
- Communicating merchandize needs and trends to operations Manager.
- Responsible for visual merchandising and cleanliness of the store
- Stock and Inventory Management
- Responsible for bridging the gap between the management and CCA and implementation of the standard operation procedures set by the company
- Implementation of SOP
- Smooth Functioning of the tailoring department.
- Training of staff at store level.
- Grooming
- Attendance and discipline of staff
- Nominating staff for training.
- Ability to manage a culturally diverse team.
- Ability to handle the grievance of the staff.
- Monitoring the employee performance at store level through audits and conducting relevant trainings.
- Ensuring checklist is in place on daily basis.
- Staff induction and training.
Skills Sets Mandatory
Good communication skills, proficiency in MS office, excellent knowledge about products in the store, basic accounting knowledge, time management and decision making skills, people management skills and a positive and motivational attitude.
Industry
Retail
Relocate candidate preferred (Yes/No)
No
Qualification(s) Required
Graduation / MBA
Specific Comments
NA
Fabric, staff efficiency, tailoring knowledge, attrition, analytical skill, Visual merchandizing